Category: Brand Strategies

Ideas for your next social media campaign

Category: Brand Identity|Brand Strategies|Case Study|Digital Marketing

In 2020, the number of people active on social media globally was 3.96 billion. In 5 years there has been […]

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How to Outsource Efficiently

Category: Brand Strategies|Business Research|Strategies

With coronavirus still adversely affecting the economy many businesses, no matter their size, are struggling.  Many have had to downsize […]

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Providing great social media customer service

Category: Brand Strategies|Customer service|Digital Marketing|Facebook|Social Media|social media marketing

Customer service is defined as the assistance and advice provided by a company to those people who buy or use […]

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A Complete Guide to Social Media Customer Service

Category: Brand Strategies|Customer service|Digital Marketing|Facebook|Social Media|social media marketing

Social media customer service is exactly what it sounds like: it is customer service provided through the channel of social […]

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Why you need a social media customer service plan

Category: Brand Strategies|Customer service|Digital Marketing|Facebook|Social Media|social media marketing

Social media has taken over! The sheer number of users it boasts will tell you about its power and influence […]

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