Category: Customer service

The Importance of a Well-Made FAQ Page

Category: Brand Identity|Business Research|Customer service|Digital Marketing|Target Audience

While the trend these days is to cut down on website text, you should not be compromising on information.  When […]

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Providing great social media customer service

Category: Brand Strategies|Customer service|Digital Marketing|Facebook|Social Media|social media marketing

Customer service is defined as the assistance and advice provided by a company to those people who buy or use […]

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A Complete Guide to Social Media Customer Service

Category: Brand Strategies|Customer service|Digital Marketing|Facebook|Social Media|social media marketing

Social media customer service is exactly what it sounds like: it is customer service provided through the channel of social […]

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Why you need a social media customer service plan

Category: Brand Strategies|Customer service|Digital Marketing|Facebook|Social Media|social media marketing

Social media has taken over! The sheer number of users it boasts will tell you about its power and influence […]

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Why social media is effective for marketing?

Category: Business Strategies|Customer service|Digital Marketing|Facebook|Social Media|social media marketing|Strategies

Social media is one of the biggest marketing platforms out there. Here’s what makes it stand out amongst the others, […]

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What is the purpose of digital marketing on social media?

Category: Brand Identity|Customer service|Digital Marketing|Social Media|social media marketing|Strategies|Uncategorized

Why exactly are companies pouring in millions of dollars into social media marketing? What is the point of using social […]

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What is the role of social media in marketing?

Category: Brand Identity|Customer service|Digital Marketing|Social Media|social media marketing|Strategies

Social media can be used for a number of different reasons by different people. Here’s how you can use these […]

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Business Aesthetics 101: Offer an Experience to the Buyer

Category: Business Environment|Business Resources|Business Strategies|Customer service|Startup Business

Most of the big businesses around the world are known not just for a product, but also the experience. It […]

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